Features | Free | Paid |
|---|---|---|
| Shipping Orders & Managing Consignments | ||
| Competitive Rates from a Diverse Range of Carriers | ✓ | ✓ |
| Intelligent Multi Carrier Selection | ✓ | ✓ |
| Shipping & Manifesting | ✓ | ✓ |
| Label & Connote Printing | ✓ | ✓ |
| Manual Consignment Data Entry | ✓ | ✓ |
| Bulk Consignment Upload | ✓ | ✓ |
| Customised Workflow Rules Management | ✓ | ✓ |
| Bulk Manifesting | ✓ | ✓ |
| Competitive Rates on International Parcels | ✓ | ✓ |
| DG Orders | ✓ | ✓ |
| Support for Multi-Currency Transactions | ✓ | ✓ |
| Automated Commercial Invoice Generation | ✓ | ✓ |
| Oversized Deliveries (e.g., Cranes, Flatbeds) | ✓ | ✓ |
| Transit Warranty | ✓ | ✓ |
| Search for Quotes, Orders or Invoices | ✓ | ✓ |
| Residential Address Validation | ✓ | ✓ |
| Settings & Reports | ||
| Address Book Management | ✓ | ✓ |
| Product/SKU Inventory List | ✓ | ✓ |
| DG Item Management & Consigning | ✓ | ✓ |
| Standard & Custom Packaging Setup | ✓ | ✓ |
| Real-time Status Updates / Proof of Delivery (POD) Reception | ✓ | ✓ |
| Ability to add References & Tags to Orders | ✓ | ✓ |
| Labels, Connotes and Proof of Delivery (POD) | ✓ | ✓ |
| Automated Tracking Emails | ✓ | ✓ |
| Branded Tracking Emails | ✓ | ✓ |
| Tracking webhooks | ✓ | ✓ |
| DIFOT, Quote and Invoice Reporting | ✓ | ✓ |
| Integrated Shipping | ||
| eCommerce Shipping Plugins | ✓ | |
| Flexible Shipping APIs | ✓ | |
| ERP & WMS Integrations | ✓ | |
| Rapid BYO Carrier Integrations | ✓ | |
| Account & Rate Management | ||
| Parent & Child Account Administration | ✓ | |
| Customer Specific Sub-Accounts | ✓ | |
| Manage Sub-Accounts/Child Accounts | ✓ | |
| Configure % and Flat Rate Markups | ✓ | |
| Setup BUY & SELL Rate Cards | ✓ | |
| Rate Updating Mechanisms | ||
| Rate Modifiers for Rate Adjustments | ✓ | |
| Invoice Reconciliation | ||
| Itemised Carrier & Child Account Invoicing | ✓ | |
| Upload Carrier Invoices for Matching | ✓ | |
| Automated Invoice Reconciliation | ✓ | |
| Charge Customers Directly from the TMS | ✓ | |
| Create Invoices from Consignments | ✓ | |
| Consignment-based automatic adjustments | ✓ | |
| BYO Carrier & Rate Management | ||
| Carrier Account Setup | ✓ | |
| Company Carrier Account Setup | ✓ | |
| Manage BYO Carrier Accounts | ✓ | |
| Carrier Testing | ✓ | |
| Deliver On or Delivery By Functionality | ✓ | |
| Service, Rates, Zones & Transit Time Management | ✓ | |
Our team will work with you to get a clear understanding of your unique requirements and build a custom logistics platform that grows and scales alongside your business.
The free plan gives you access to the core features of the platform – including quote management, Google address validation, order processing, tracking, and unlimited user access.
You can also expand the core functionality by switching on add-ons like eCommerce plugins or connecting up to three of your own carriers (BYO). It’s a great option for small businesses that are just getting started with freight management.
We offer flexible pricing plans that make it easy to get started with FreightExchange, and they’re built to grow alongside your business.
We can also tailor pricing based on your annual freight spend, shipment volume, number of users, and the features you need. Our team will work with you to put together a plan that delivers the best value for your business. Sign up to explore our plans, or get in touch with us for a detailed quote.
Absolutely!
You can start out on our Free Plan to have a look around and get a feel for the platform. When you’re ready to unlock more advanced features like API integrations, custom reporting, and automated dispatch, our team will help you smoothly move across to the Core Platform.
Yes! We have a Free Plan and we offer a 30-day free trial period on any of our paid plans so you can experience the full platform with your actual freight data. This allows you to see the ROI potential before making a commitment.
No, we don’t lock you into long-term contracts.
Yes! You can upgrade or downgrade your plan at any time.
Changes to add features to your account take effect immediately, and we’ll prorate any charges or credits based on your billing cycle. When you remove add-on’s or downgrade your account, the reduced charge will take effect in the next billing cycle.
Add-ons are additional features or services that can be purchased separately to enhance your plan. They include custom integrations, white-label solutions, dedicated account management, and more. Contact our team to discuss which add-ons would benefit your business.
We offer specialised modules including White Label, BYO Carriers, eCommerce Plugins for Shopify and WooCommerce, Child Accounts, ERP/API Integrations, Single-Sign On and Invoice Reconciliation.
Add-ons can be added at any time to your existing plan.
Subscriptions are easy to get started yourself.
Our larger plans include dedicated customer support providing assistance with setup, user training, and ongoing support. We work with our broader team to ensure you’re operational quickly with minimal disruption to your business.
FreightExchange includes API access and pre-built integrations with major e-commerce such as Shopify, WooCommerce and NetSuite, ERPs, and accounting systems.
For custom integrations, our development team can create tailored connections to your specific software stack.
All our customers have access to our online help desk articles receive onboarding support to ensure their success.
Customers can activate add-on’s to access 1-on-1 or group training programs and ongoing education.
We accept all major credit cards (Visa, MasterCard, American Express), direct debit, and bank transfers for annual plans.
Enterprise customers can arrange custom payment terms with our finance team.
Yes!
We work with large logistics operations to create custom enterprise solutions tailored to their specific needs. This includes custom integrations, advanced features, and white-label options. Book a discovery call to discuss your requirements.
Your data remains accessible for 30 days after cancellation. During this period, you can export all your data or reactivate your account.
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