Outages & Service Delays

Service update: Flooding on the North Coast of NSW causes freight delays in and out of QLD

Due to severe flooding on the North Coast of New South Wales, there are road and rail closures causing delays in and out of Queensland.

Road
At this stage, given the closure of multiple key laneways, we are expecting delays in and out of Queensland for the next 2-3 days. Contingencies are in place to keep freight moving via the New England Highway.

Rail
The North South rail line remains closed due to flooding at Taree, NSW, with assessment still in progress to determine the restoration timeframe. We anticipate the rail is likely to remain closed for the next 2-3 days.

States Affected: NSW, QLD

Created on 22/05/2025

Heavy rain and flooding has affected the East Coast of Australia along the Pacific Highway. As a result, delays are being experienced for parcels picked up or due for delivery within this region.

Linehaul services have been impacted, with vehicles that departed on Tuesday evening being turned around at Kempsey. Please be advised that this will result in delays for deliveries into Sydney and southern depots.

Both Aramex Port Macquarie and Aramex Beresfield (Newcastle) are experiencing delays in pickups and deliveries due to localised flooding.

The Aramex depot in Taree will remain closed due to severe flooding, with no pick-ups or deliveries to or from the region.

We appreciate your patience and understanding as we work through the backlog and restore services, while prioritising the safety of our couriers and team members.

States Affected: NSW, QLD

Created on 22/05/2025

Operational Update: NSW / QLD Severe Weather & Flooding

Please be advised that our operations are currently impacted by severe weather and flooding. In particular, Taree NSW was heavily impacted by flooding. The Pacific Hwy near Taree which is our linehaul route in and out of QLD was closed last night due to flooding without a known reopening time.

As always, our operations teams and regional partners are working closely, monitoring the forecasts and road conditions to ensure the safety of our drivers remains paramount as we find alternative solutions.

Operational Update:
Interstate linehaul services to and from QLD are affected, expect delays in the following transit lanes: SYD - BNE, BNE - SYD, MEL - BNE, BNE - MEL, ADL - BNE, BNE - ADL, PER - BNE, BNE - PER, BHL - BNE, BNE - BHL. There are varying delays and inaccessible regions of NSW and QLD, aligned with the severe weather and flood alerts.

MAJOR IMPACT - PACIFIC HWY CLOSURE
• Interstate Linehaul to and from Brisbane is being rerouted to avoid the Pacific Hwy Closure and flood impacts in Taree

We are still accepting and moving freight, however customers should prepare for delays as the impact timeline of road closures is currently uncertain.

States Affected: NSW, QLD

Created on 22/05/2025

Network Service Updates
Regions affected by delays.
To view a breakdown of affected suburbs, simply click on the region. If the region isn't listed, rest assured that deliveries are on schedule.
here.

States Affected: NSW

Created on 05/05/2025