Outages & Service Delays

Our Cairns depot advised that they currently have a large volume of freight due to the Easter break hence they advised they are unable to give delivery ETAs right now.

States Affected: QLD

Created on 08/04/2026

Due to Tropical Cyclone Narelle, service disruptions continue to impact parts of Western Australia.

The affected corridor spans Port Hedland through to Geraldton, including key locations such as Karratha, Carnarvon and surrounding areas.

Road access both north and south of Carnarvon remains closed. As a result, freight to Coral Bay, Exmouth, Shark Bay and Denham is currently on hold until access is restored.

This is impacting deliveries, collections and linehaul movements across the region.

Our teams are working to move freight where conditions allow and will resume normal operations as soon as it is safe to do so.

We will continue to keep you updated as more information becomes available.

Thank you for your patience and understanding.

States Affected: WA

Created on 31/03/2026

Rail services between NSW and WA continue to be impacted by flooding and remain closed.
To keep parcels moving, shipments are currently being sent via Victoria.
As a result, delivery timeframes are extended by around 2 days, and this is expected to continue for the next two weeks.
Our team is working to move parcels as quickly as possible during this time.

States Affected: WA, NSW

Created on 25/03/2026

We would like to inform you that our Adelaide depot is currently experiencing some operational delays.

Our team is working hard to minimise the impact and ensure that all customer freight is delivered as quickly and efficiently as possible. Please rest assured that every effort is being made to return to normal delivery timeframes.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding during this time.

States Affected: SA

Created on 24/03/2026

Service Update – Darwin Freight Delays & Temporary Suspension

We are writing to provide an update on freight and transport services in line with current road conditions impacting our Northern Territory corridor.

Our Tuesday Darwin Express service, which departed Perth as scheduled on Tuesday, 17 March, is currently delayed en-route due to the closure of both the King River Bridge and sections of the Victoria Highway. As a result, the vehicle is unable to proceed further north at this time.

We remain in regular contact with NT Roads; however, there is currently no confirmed timeframe for when access will be restored for heavy vehicles. While a special access permit was granted to move through the affected areas last night, further rain fall overnight in the catchment has resulted in the road being closed to all traffic, and the permit has since been revoked until further notice.

Please be assured that we are actively pursuing all available avenues to progress this service and will move as soon as conditions and approvals allow.

With respect to upcoming services, we have been advised that all other access roads into Darwin are expected to be cut off from this weekend. Based on this information, a decision has been made to temporarily suspend the Darwin service ex Perth scheduled for Friday, 20 March.

We will continue to closely monitor road and weather conditions in consultation with NT Roads and will reassess services as soon as it is safe and operationally viable to do so.

We are currently reviewing a number of potential service options for early next week to assist with clearing any backlog; however, these remain indicative pending road access, weather conditions, and regulatory approvals.

We appreciate your understanding and patience during this time. Should you have any urgent freight requirements or require further clarification, please do not hesitate to contact our team and we will do our best to assist where possible.

States Affected: NT

Created on 20/03/2026

Service update: Katherine Depot, Interstate Services and North Queensland

Please be advised of the following service updates across Katherine, interstate services and North Queensland.

Katherine Depot

Following the easing of recent flooding in the Katherine region, Northline’s Katherine depot has reopened and is fully operational. Pick-ups and deliveries in the area are proceeding as normal. Noting that some local businesses remain closed.

We are also closely monitoring Tropical Cyclone Narelle, which is intensifying as it tracks across Far North Queensland and may move into the Northern Territory.

Interstate Services

Northline continues to process freight and reposition containers and road units as we work through the backlog caused by recent rail network disruptions.

We appreciate your patience as services gradually return to normal operating levels. Until then, we expect extended transit days to occur.

North Queensland

There are planned rail outages due to track maintenance in and out of North Queensland this week, which have limited rail options. Northline’s services in this area remain largely unaffected, with additional road units in place to maintain service continuity.

States Affected:

Created on 19/03/2026

Rail Network & Flooding - Broken Hill Rail Line, Queensland & Northern Territory

Please be advised – major flooding continues to impact freight operations across Broken Hill, South Australia, the Northern Territory, and as of recent: Southeast Queensland, with ongoing service disruptions reported by our carriers.

In South Australia, connected through Broken Hill, flooding continues to affect rail infrastructure. The Melbourne to Perth rail corridor reopened on 5 March (ARTC); however, the Sydney to Perth rail line remains closed, with reopening not expected before 27 March. Parcels are being redirected via Melbourne, and consignments originating from Sydney may experience delays of approximately two days.

In the Northern Territory, severe flooding across the Kimberley region has closed several key freight routes. No reopening timeframe has been advised. All services to and from Darwin remain suspended due to flooding in the Katherine region, with local depots closed for staff safety and reopening only once conditions allow. Pick-ups and deliveries within the Katherine area are postponed, with many roads not expected to reopen until early next week, subject to weather conditions.

In Southeast Queensland, severe weather and flooding are affecting transport routes, with delays expected across Gympie, Kingaroy, the Sunshine Coast, Caboolture, and the Rockhampton and Emerald regions. Please anticipate delays of up to three business days, subject to weather conditions.

States Affected: QLD, NT

Created on 13/03/2026

Severe weather and flooding are currently impacting freight operations across parts of Queensland. Localised flooding may affect services in Wide Bay, Maryborough, the Sunshine Coast and Gladstone, as well as some rural areas across Western Queensland.

The Bruce Highway is currently open, allowing freight movements to Far North Queensland to continue. However, conditions remain dynamic due to flooding, and delays may still be experienced in Cairns, Mackay and Townsville.

States Affected: QLD

Created on 11/03/2026

Service Impact – SA Flooding Impacting WA Rail Services

While the Melbourne–Perth rail corridor has reopened, the Sydney–Perth line remains temporarily closed and is not expected to reopen until at least 27 March.

To keep parcels moving, freight departing Sydney is currently being redirected via Melbourne. As a result, some parcels originating from Sydney may experience delays of approximately two days.

Our team continues to monitor the situation and work with partners to keep parcels moving.

We appreciate your patience and will provide further updates as more information becomes available.

States Affected:

Created on 11/03/2026

East-West Rail Line closure

Due to damage caused by heavy rain and flooding over the weekend, the east–west rail service between Western Australia and the eastern states has been closed. With further severe weather forecast, the line may remain closed for several days.

Delays are expected for items already in transit; however, where possible, these will be transferred to road transport. Items lodged from 23 February onward will be sent by road.

States Affected:

Created on 24/02/2026

Delivery disruptions in Queensland

There may be some delivery delays in North and Central Queensland, including the Mt Isa, Cairns, Townsville, Mackay and Rockhampton regions and surrounding areas due to heavy rain and flooded roads. Please note that affected areas are subject to change at any time and we are continuing to monitor the situation.

States Affected: QLD

Created on 19/02/2026

Network Service Updates
Regions affected by delays.
To view a breakdown of affected suburbs, simply click on the region. If the region isn't listed, rest assured that deliveries are on schedule.
here.

States Affected:

Created on 04/02/2026

Winter Weather Impacts

FedEx services across the Mid-Atlantic and Southeastern U.S. have been impacted by winter weather. Contingency plans are in place to help minimize service impacts. As local conditions and restrictions allow, FedEx is providing pickup and delivery services. The safety of our team members remains our number one priority.


Super Bowl Service Impact

As the San Francisco Bay Area prepares to host the Super Bowl on Sunday, February 8, FedEx operations are prepared to adjust to street closures and additional security measures throughout the week. We are implementing contingency plans and adjusting operations to minimize delays while continuing to provide the best possible service during the Super Bowl festivities.

States Affected:

Created on 04/02/2026

Delivery disruptions in Queensland

There may be some delivery delays in the Mt Isa and Cairns regions west to the Gulf of Carpentaria due to heavy rain and flooded roads.

States Affected: QLD

Created on 28/01/2026

Delivery disruptions in Queensland

There may be some delivery delays in the Mt Isa and Cairns regions west to the Gulf of Carpentaria due to heavy rain and flooded roads.

States Affected: QLD

Created on 28/01/2026