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Direct Freight Express shipping and tracking

Direct Freight Express moves parcels and bulk pallets by express road across all eight Australian states and territories. FreightExchange gives your team one screen to quote, book and track it, alongside every other carrier on your account, backed by a support team based in Australia.

Ship Direct Freight Express straight from your ERP or online store.

Most Direct Freight Express consignments start life as an order that already exists in another system. FreightExchange connects to your ERP, CRM or online store and builds the consignment from that order, so the rate, the label and the manifest happen in one step instead of three.

Why FreightExchange?
Eliminate manual steps & human errors.
Why FreightExchange?
Get visibility on all costs and shipments.
Why FreightExchange?
Scale shipping without adding headcount.
Why FreightExchange?
Integrate platforms and streamline data.

Use your own Direct Freight Express account, or ours.

There are two ways to ship Direct Freight Express through FreightExchange. Bring your own account, which needs a subscription and keeps the rates you have already negotiated with the carrier. Or book on our broker rates, which is worth doing when they beat what you are paying now. Booking, labels and tracking work the same either way.

Direct Freight Express linehaul trucks
Direct Freight Express Express Freight service

When to use Direct Freight Express

Use Direct Freight Express when you are sending cartons or pallets into regional Australia and want company depots rather than agency handoffs, or when you supply major retailers and need freight to land inside a receiving window.

It is one of Australia’s largest family owned freight companies, running national parcel and bulk pallet express road freight on its own linehaul fleet through company operated depots supported by agency facilities. Head office is at Warwick Farm in south west Sydney.

The published network reaches all eight states and territories from more than 60 locations, with the deepest coverage in New South Wales, Victoria and Queensland, and company sites in places like Boggabri, Mareeba, Berri, Katherine and Wonthaggi.

Direct Freight Express services

Express Freight is the national road service for parcels and pallets.

Book in Freight is for consignments going into major retailer distribution centres. Direct Freight Express confirms the booking once the freight and documentation are in, which removes one of the most common causes of a rejected delivery and a rebooking fee.

Dangerous goods, temperature control, oversized freight and two person delivery are not offered as named services.

Direct Freight Express Book in Freight service

Put Direct Freight Express into one view of your freight.

Whether you bring your own Direct Freight Express account or book on our rates, your warehouse gets one place to book, one set of labels and manifests, and one record of what each consignment actually cost.

Frequently asked questions

Will the warehouse staff use a separate system provided by Direct Freight Express or FreightExchange?

The default Direct Freight Express integration lets anyone in your business get quotes, make bookings and track shipments inside FreightExchange, for Direct Freight Express and for the other carriers on your account. Your warehouse team does not need a second system.

How is shipping documentation created and managed?

Shipping documentation like labels and manifests can all be generated through FreightExchange instantly upon creating a booking. All documents from Direct Freight Express can then be emailed or pushed to your system via easy and free integrations.

How do bespoke business rules work with Direct Freight Express?

FreightExchange has a powerful business rules engine that lets you decide which carrier and service to use in different shipping scenarios. You can also bypass those rules and send a consignment to Direct Freight Express directly.

Can FreightExchange be configured to cater our bespoke use case?

One of our differentiators is our modern and open, RESTful API. Using the latest and greatest technology while also being constructed in a framework using REST allows FreightExchange to be a flexible and extensible tool that is highly configurable for Direct Freight Express or any other courier that can talk to web services.