Outages & Service Delays

Our goal is to ensure you've got the latest update from our carrier partners around service outages and delays due to reasons unavoidable.

Rail Network & Flooding - Broken Hill Rail Line, Queensland & Northern Territory

Please be advised – major flooding continues to impact freight operations across Broken Hill, South Australia, the Northern Territory, and as of recent: Southeast Queensland, with ongoing service disruptions reported by our carriers.

In South Australia, connected through Broken Hill, flooding continues to affect rail infrastructure. The Melbourne to Perth rail corridor reopened on 5 March (ARTC); however, the Sydney to Perth rail line remains closed, with reopening not expected before 27 March. Parcels are being redirected via Melbourne, and consignments originating from Sydney may experience delays of approximately two days.

In the Northern Territory, severe flooding across the Kimberley region has closed several key freight routes. No reopening timeframe has been advised. All services to and from Darwin remain suspended due to flooding in the Katherine region, with local depots closed for staff safety and reopening only once conditions allow. Pick-ups and deliveries within the Katherine area are postponed, with many roads not expected to reopen until early next week, subject to weather conditions.

In Southeast Queensland, severe weather and flooding are affecting transport routes, with delays expected across Gympie, Kingaroy, the Sunshine Coast, Caboolture, and the Rockhampton and Emerald regions. Please anticipate delays of up to three business days, subject to weather conditions.

States Affected: QLD, NT

Created on 13/03/2026

Service update: Major flooding impacts services to/from Katherine, NT

Due to major flooding events in the Katherine region, our Katherine depot is closed to ensure our team's safety and will reopen once operations can resume.

With many roads closed and not expected to reopen until early next week, pick-ups and deliveries in the Katherine area will be postponed until water levels subside (subject to further weather conditions).

States Affected: NT

Created on 12/03/2026

Severe weather and flooding are currently impacting freight operations across parts of Queensland. Localised flooding may affect services in Wide Bay, Maryborough, the Sunshine Coast and Gladstone, as well as some rural areas across Western Queensland.

The Bruce Highway is currently open, allowing freight movements to Far North Queensland to continue. However, conditions remain dynamic due to flooding, and delays may still be experienced in Cairns, Mackay and Townsville.

States Affected: QLD

Created on 11/03/2026

Service Impact – SA Flooding Impacting WA Rail Services

While the Melbourne–Perth rail corridor has reopened, the Sydney–Perth line remains temporarily closed and is not expected to reopen until at least 27 March.

To keep parcels moving, freight departing Sydney is currently being redirected via Melbourne. As a result, some parcels originating from Sydney may experience delays of approximately two days.

Our team continues to monitor the situation and work with partners to keep parcels moving.

We appreciate your patience and will provide further updates as more information becomes available.

States Affected:

Created on 11/03/2026

Service update: Rail services East-West

Recovery of the East-West rail line is progressing well, with the track reopening between Spencer Junction and Cook scheduled for 5pm CDST today, Tuesday 3 March. This will allow services between Melbourne and Perth to resume late this afternoon.

The rail line between Crystalbrook and Broken Hill remains closed, impacting rail freight travelling from Sydney and Brisbane to Adelaide and Perth return. To mitigate delays, there will be a change to the train service path, along with the transit time, as trains will travel via Melbourne.

We will continue to monitor the situation closely and provide further updates once the final portion of the track is restored.

States Affected:

Created on 03/03/2026

East-West Rail Line closure

Due to damage caused by heavy rain and flooding over the weekend, the east–west rail service between Western Australia and the eastern states has been closed. With further severe weather forecast, the line may remain closed for several days.

Delays are expected for items already in transit; however, where possible, these will be transferred to road transport. Items lodged from 23 February onward will be sent by road.

States Affected:

Created on 24/02/2026

Delivery disruptions in Queensland

There may be some delivery delays in North and Central Queensland, including the Mt Isa, Cairns, Townsville, Mackay and Rockhampton regions and surrounding areas due to heavy rain and flooded roads. Please note that affected areas are subject to change at any time and we are continuing to monitor the situation.

States Affected: QLD

Created on 19/02/2026

Network Service Updates
Regions affected by delays.
To view a breakdown of affected suburbs, simply click on the region. If the region isn't listed, rest assured that deliveries are on schedule.
here.

States Affected:

Created on 04/02/2026

Winter Weather Impacts

FedEx services across the Mid-Atlantic and Southeastern U.S. have been impacted by winter weather. Contingency plans are in place to help minimize service impacts. As local conditions and restrictions allow, FedEx is providing pickup and delivery services. The safety of our team members remains our number one priority.


Super Bowl Service Impact

As the San Francisco Bay Area prepares to host the Super Bowl on Sunday, February 8, FedEx operations are prepared to adjust to street closures and additional security measures throughout the week. We are implementing contingency plans and adjusting operations to minimize delays while continuing to provide the best possible service during the Super Bowl festivities.

States Affected:

Created on 04/02/2026

Delivery disruptions in Queensland

There may be some delivery delays in the Mt Isa and Cairns regions west to the Gulf of Carpentaria due to heavy rain and flooded roads.

States Affected: QLD

Created on 28/01/2026

Delivery disruptions in Queensland

There may be some delivery delays in the Mt Isa and Cairns regions west to the Gulf of Carpentaria due to heavy rain and flooded roads.

States Affected: QLD

Created on 28/01/2026

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