FreightExchange | How we work

FreightExchange Works For Carriers

Earn More. Every Day.
Freight Exchange is an award winning automated and real-time digital platform that connects you with business shippers looking for immediate spare capacity. You can advertise your space in our digital marketplace for FREE - which means the opportunity for instant and additional revenue generation. Businesses wanting to ship goods are kept up to date of your status every step of the way. Our award winning digital marketplace is a free and instant service to all registered members that efficiently manages all aspects of the booking and dispatch process.
FreightExchange wins Telstra Australian Digital Scholarship
FreightExchange at the OzApp awards
From Our Customers

So you do all that (quoting, messaging, paperwork and payments). Awesome!

- Saheed, Operations Manager from Winston Express

8 Steps To Turn Your Spare Capacity Into Revenue
Sign up in 30 seconds

Sign Up In 30 Seconds

The sign-up process is easy and transparent, and our phone support team are there to guide you through it every step of the way. You will be required to provide: your ABN, your transit insurance details, your public liability insurance, your fleet information, your preferred pricing structure, and details of your safety accreditations. Each carrier will be provided with a unique profile so that customers are able to get to know you, with a view to regular bookings through our service.


Promote your company

Promote Your Company With Your Regular Availability

As part of your membership to the Freight Exchange community, we offer a service at no charge to assist you with developing a schedule for advertisement, and your pricing for these journeys.


Advertise your last minute availability

Advertise Your Last Minute Availability

If you have an ad-hoc journey, you can advertise this and any special pricing via email, SMS or our online portal. We will provide you with everything you need instantly allow you to advertise when you sign-up.


Receive enquiries

Receive Enquiries

When a shipper wishes to book your services, we will email or SMS you with the load details as well as your preferred pricing for this load. To accept a load, simply reply ‘Y’ via SMS or email. Detailed load information, shippers contact details as well as any relevant documents or instructions needed to transport the load will be forwarded to you via email or accessed through our document exchange on our online portal.


Pick-up the items

Pick-up The Items

You can email or SMS to let your customers know if there's a delay on the way to the pick-up location. If there's no delay, we just need to you photograph the goods loaded onto your truck via email, SMS or via our online platform.


Deliver the items

Deliver The Items

You can email or SMS to let your customers know if there's a delay on the way to the delivery location. If there's no delay, simply photograph the goods loaded onto your truck via email, SMS or our online platform. Once you've provided photographic proof of delivery via email, SMS or our online platform, we will request confirmation from the shipping customer.


Get paid

Get Paid

Upon confirmation of receipt of goods from the shipper, we will release payment immediately to your nominated account. We will automatically create an invoice for our services and provide these to you via email and on our online portal.


Review your experience

Review Your Experience

Please be sure to provide feedback on the experience. While we vet our shippers thoroughly, it's always good to know how things are going on a day-to-day basis. The more we know about our shippers, the better the experience for everyone.

Ready To Start Turning Your Spare Capacity Into Revenue?

Click here to sign up

Write by Lemon Liu | Megaphone by Piero Borgo | Calendar by Simple Icons | Clock by Anusha Narvekar | Truck by Antar | Pack and Unpack by Martin Vanco | Icons from the Noun Project