At Ligentia, we’re 500+ people focused on delivering data driven supply chains, a future where moving goods across the world will be as simple as a couple of taps on your smartphone. A globally connected community, based on the principles of openness and transparency, unified team and technology and a collaborative mindset.
All 3PL’s have to be able to dispatch to multiple customer requests and requirements which requires a versatile multi-carrier solution to streamline consignments. Prior to using FreightExchange, their current WMS required interfacing with multiple carriers and their current system was unable to accommodate this work flow. Further, the manual booking and volume of consignments were taking too much time from Ligentia, and lack of options in other carriers only over burdened work flows. In short, there was a lot of manual work and everything required double validation.
With FreightExchange, they were able to provide customers with their own accounts and the ability to select from multiple international carriers when booking assignments. FreightExchange became a centralised platform that enabled Ligentia to fully operate in the cloud, giving them more capacity and flexibility in assisting current customers and new ones as well. From automating the flow of shipments using complex business rules to giving job level or SKU level visibility, FreightExchange’s data centric solution was implemented to give Ligentia and it’s customer end to end visibility in real-time.
Before FreightExchange, everything was very manual, erroneous and required validation. Once we implemented the automated solution, we could get job level data that helped us reduce manual tasks and this resulted in 100% accuracy on jobs booked, addresses validated, correct consignment weights/volume and this ultimately reduced our labour costs by 35% at least. The thing I love about FreightExchange team is that their responses were immediate, they were always solution driven and very very contactable.
Here are some of the associations, partnerships and mentions we've acquired over the last 7+ years of being in business.