We’re pleased to announce our Founder and CEO, Cate Hull, has been selected as one of ten women founders to […]Read More
Amongst the many challenges facing the modern world in the wake of COVID-19, the labour shortage caused by the ever-evolving […]Read More
Small businesses, will be able to deduct 20% of the cost incurred on subscriptions to cloud-based services.Read More
Our pipeline has grown 12x in the last 3 months alone (November 2021 – January 2022) I am Pushpinder, the […]Read More
Before FreightExchange, everything was very manual, erroneous and required validation. Once we implemented the automated solution, we could get job level data that helped us reduce manual tasks and this resulted in 100% accuracy on jobs booked, addresses validated, correct consignment weights/volume and this ultimately reduced our labour costs by 35% at least. The thing I love about FreightExchange team is that their responses were immediate, they were always solution driven and very very contactable.
We decided to extend our usage of the FreightDesk platform because: Having a central point of order placement for all freight enables better cost management as well as volume, route and frequency analysis. It Gave users the ability to select the appropriate carrier and service level to meet their requirements. The platform provides an intuitive user experience and we were able to implement the trial with minimal training. We were able to configure fields to support our accounting processes easily. The system allows easy reporting on costs versus quote. Any discrepancy can be reported and addressed effortlessly.
From an admin point of view. The time saved for my team by purely sending through to your team a spreadsheet with delivery locations and times. The work was completed within a few days with prices and options. What stood out was that we were able to start almost straight away with the options. This was a big time saver for my team. The streamline process was also a huge advantage, that at any given time of day or night someone would answer the phone and be ready to assist. There was always a follow up call or email within 24 hours.
We were looking for a Freight Order Management system or TMS. We were also looking to integrate with our sales orders from our WMS, so we need to be able to have a freight management system that can feed into the online customer portal. FreightExchange became the provider for all of these requirements pretty easily and quickly, and hence we are shipping 25000 shipments on a monthly basis.
FreightHQ is a very forward thinking company and we loved working with their awesome staff. We had the ability to reach out to the local technology team over a phone call, this is very empowering and essential during the implementation, training and support phase and we’re a fan of the support. The benefits we achieved are priceless, we are no longer chasing problems but pre-see freight problems and fix them before they get any big. FreightHQ is a great system to manage freight, and for our extended teams to be using such a system is great. Cate is an absolute gem.
Here are some of the associations, partnerships and mentions we've acquired over the last 7+ years of being in business.