National Salon Supplies is a B2B Wholesales Beauty Business operating in Australia 20 years. They’ve got 2 retails stores and 4 distribution centres in South Australia, New South Wales and Queensland.
There were a lot of problems with logistics and a continuous influx of problems.
At this point National Salon Supplies were urgently needing something to work. The most important thing was to change the original situation of their operations.
It got to the point where National Salon Supplies were desperate for a solution.
We implemented our multi-carrier booking and brokerage as a service to give added flexibility to National Salon Supplies.
A cloud based solution was apt as it was easy to understand and required nothing more than a simple internet connection to work at the various warehouses.
We also implemented the ability for FreightExchange to alert operators in-case a carrier was down so they could inform their customers with better estimates.
In short, it took sometime to prove the real benefits but National Salon Supplies are really happy to where they’ve landed.
In short, costs were saved, efficiency of the operations was improved and customer service was positively impacted due to increased tracking and monitoring.
FreightExchange is a very forward thinking company and we loved working with their awesome staff. We had the ability to reach out to the local technology team over a phone call, this is very empowering and essential during the implementation, training and support phase and we’re a fan of the support. The benefits we achieved are priceless, we are no longer chasing problems but pre-see freight problems and fix them before they get any big. FreightExchange is a great system to manage freight, and for our extended teams to be using such a system is great. Cate is an absolute gem.
Here are some of the associations, partnerships and mentions we've acquired over the last 7+ years of being in business.