Hudson Pacific has been delivering high quality food products to foodservice industry since 1985. As one of the largest members of Countrywide Network, Hudson Pacific’s buying power gives their customers access to great products at a great price.
Hudson Pacific were not set up as a food distribution company and they were not enabled on how to go about managing their distribution, at the point of FreightExchange’s introduction into their system, all their processes required manual input and in consequence were slow, redundant and cumbersome.
The key problems they faced were
After the introduction of FreightExchange into their distribution network and funnel, a cold chain carrier network nationwide was setup to assist Hudson Pacific in the distributions and managed it for them to ensure all shipments are fulfilled and delivered in full, on time. To ensure the processes to work with logistics vendors were streamlined, FreightHQ also helped Hudson Pacific to add and managing complex contracts with freight forwarders, 3PLs and domestic logistics providers in Australia.
From an admin point of view. The time saved for my team by purely sending through to your team a spreadsheet with delivery locations and times. The work was completed within a few days with prices and options. What stood out was that we were able to start almost straight away with the options. This was a big time saver for my team. The streamline process was also a huge advantage, that at any given time of day or night someone would answer the phone and be ready to assist. There was always a follow up call or email within 24 hours. No challenge was too big especially when we had to move stock that’s temperature controlled interstate to the remote parts of the country. You were able to pull it off. As we are not set up as a distribution company we were able to work together to get the best result for all. Thank you and continue to working closely with you and your team.
Here are some of the associations, partnerships and mentions we've acquired over the last 6+ years of being in business.