FreightExchange | How we work

FreightExchange Works For Shippers

Your Freight, Your Way

Freight Exchange is an award winning automated and real-time digital platform that connects you with transport carriers that have immediate spare capacity.

Our reputable network of carriers are carefully screened by a strict quality criteria. Once registered as members of our community, they are able to instantly advertise their capacity, which benefits you as options are readily available and prices are greatly reduced.

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FreightExchange wins Telstra Australian Digital Scholarship
FreightExchange at the OzApp awards
From Our Customers

I had our freight booker enquire online & we were able to get an immediate match for a non standard freight route – fast, simple & using excess capacity with no need for additional trucks on the road...

We think it’s brilliant!!

- Sonya, NSW

5 Steps To Simpler Shipping

Book your shipment

Book Your Shipment

Once you've selected a price and time that’s right for you, we will notify the carrier. They will then confirm their availability and the timings and we will notify you (via email) of your booking confirmation.

Pay for your shipment

Pay For Your Shipment

Payment is required upon acceptance of a quote with your carrier. Please note you have 72 hours to notify us of any changes to the booking, otherwise the entire fee is forfeited.

Prepare your packages

Prepare Your Packages

We require that you confirm your goods are ready for pick up with a photograph of the packed items. You can provide this confirmation via email, SMS or upload the picture to our document exchange on the online portal.

Review your experience

Review Your Experience

Your feedback is important to us. While we vet our carriers thoroughly, it's always good to know how things are going on a day-to-day basis. The more we know about our carriers and services, the better the experience for everyone.

Ready To Start Saving Time And Money?

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